If you use Sky Go Extra on your Xbox One, you might have come across error code 1204. This is a common error that is cropping up for Sky Go Extra customers using the service on game consoles, including Xbox One and PlayStation.

One of the many Sky TV deals available gives you access to a huge library of entertainment, and with Sky Go, you’re no longer restricted to accessing it from your Sky box. With the Sky Go app, Sky customers can view TV shows and films from several additional devices, such as laptops, tablets, and games. Apr 07, 2021 Your Sky account must have Sky Go Extra. This is included with the Sky Mobile, Sky Multiscreen, Sky Q experience, and Ultimate on Demand packages. Alternatively, it can be added to your account for an additional cost. You also need at least 250MB available space on your console’s hard drive.

Sky Go Extra is an additional Sky service that allows you to download and stream content on multiple devices, including game consoles. The service also allows you to access Sky TV on up to three screens at the same time, making it a popular choice for families.

Unfortunately, Sky Go Extra Xbox One error code 1204 is preventing Sky users from streaming Sky TV directly to their game consoles. Naturally, this is a frustrating problem, particularly if you have been able to access the service in the past.

Read on to find out how to fix Sky Go Extra Xbox One error code 1204 and access your TV streaming service again.

Sky Go Extra on Xbox One: Fix Error Code 1204

If you’re a Sky Go Extra customer and have an active subscription to the service, you might have an issue with your login credentials.

A common fix for this issue is to log out of your Sky Account on your Xbox One. Next, log back in using your email address rather than your Sky I.D. You will need to use the email address associated with your Sky account.

Once you have logged back in, the Sky Go Extra service should work on your Xbox One.

Check your Subscription to Sky Go Extra

Between March 2020 and May 2020, Sky rolled out the Sky Go Extra service free to all customers.

Since this offer expired, many customers are now unable to access the service. To continue using Sky Go Extra, you will need to add the package to your current Sky package.

To check whether you are already subscribed to Sky Go Extra, visit the Sky website and login to your account.

Next, go to ‘My Account’ and then ‘Offers’. If you have Sky Go Extra, the service will be listed here.

If the service isn’t listed, you will need to activate the subscription.

Subscribe to Sky Go Extra to Access Sky on Xbox One

If you have been a Sky TV customer for a while, you might be eligible for Sky Go Extra via your VIP rewards.

To check this, download the MySky app and log in to your Sky customer account.

In the app, navigate to the VIP rewards section. Here, you can see if Sky Go Extra is listed as a reward for you to claim. If so, click on the reward, and follow the instructions to claim your free subscription to the service.

You are also eligible for Sky Go Extra at no additional cost if you’re a Sky Multiscreen customer. To activate this promotion, you will need to go to the MySky app and go to ‘Offers’.

If you’re not eligible, you can subscribe to Sky Go Extra through your account for an extra £5 per month.

Hopefully, you have managed to solve your Sky Go Extra error code, and are back to streaming Sky TV through your Xbox One.

Don’t forget you can find quick fixes for many of your frustrating tech problems at Digi Helpdesk.

Got a problem you can’t find the answer to? Get in touch with one of our team who will be happy to help.

With a huge selection of entertainment, movie and sports channels to choose from, it's easy to see why Sky TV is so popular. But the prices for a full Sky subscription can be eye-watering.

While the lure of shows such as Westworld and Game of Thrones can be appealing, the thought of being tied in to an expensive contract can feel off-putting. The good news is you don't have to take out a long Sky subscription to watch Sky channels.

Sky Go Extra Xbox One

Read on for more information on TV services that will let you watch Sky TV without a Sky subscription, including Now TV, Virgin Media and TalkTalk.

Use our round up of the best and worst TV and broadband providers to discover how satisfied Sky customers are in comparison to those with other suppliers.

Try Now TV

Now TV is an internet TV streaming service powered by Sky. It offers live streaming and on-demand content from popular Sky channels - so, you can watch Sky shows as they're going out live, or catch up on them at a later date.

Crucially, you don't have to be a Sky subscriber to use Now TV. Instead you simply buy 'passes' for a day, week or month to access the channels that you want. When your pass expires it rolls over into a monthly subscription fee, but you can cancel at any time. See how Now TV compares to popular streaming services like Netflix and Amazon Prime, using our TV streaming service reviews.

Streaming services broadcast over the internet, so you don't need a satellite dish to watch Now TV (though you do need a broadband connection of at least 2.5Mbps or a mobile signal of 180Kbps if you plan to watch using 3G or 4G).

You'll also need a device that can use the Now TV app. Some smart TVs come with this preinstalled, but if yours doesn't, you can watch Now TV in a few different ways.

One of the easiest, cheapest ways to watch Now TV is to buy a dedicated Sky Now TV box or smart stick, which cost as little as £15. This may even include a trial of free passes to watch the content, which in effect pays for the cost of the Now TV box itself.

A YouTube box will also give you access to the Now TV app - or you can install the app on a tablet, smartphone or PC.

Find out more in our guide: What is Now TV?

Add Sky channels to a service from another provider

Sky Go Extra App

If you've already got a TV subscription with a different provider, such as Virgin Media or BT TV, you can add most of Sky's channels to these services.

To do this, you add a 'bolt on' to your existing pay TV service. For example, you can pay BT £16 a month to add 11 Sky Movie channels to your package. There's usually no contract to do this, you just pay on a monthly basis.

If you're looking for some channels to keep the little ones happy, you can simply add children's channels to yourTV and broadband bundle - for example TalkTalk's Kids Boost adds nine children's channels, including Nickelodeon, Boomerang and Cartoon Network.

Use a shared Sky subscription

If a friend or family member already subscribes to Sky, then you can register as a secondary user and still watch Sky shows.

Now TV (see above), for example, allows you to register up to four compatible devices (such as a Now TV box, a laptop, or a tablet). The service lets you watch programmes on two devices at the same time, so four members of an extended family won't all be able to tune into Game of Thrones simultaneously on different devices.

Alternatively, Sky Go is a streaming service that allows Sky subscribers to watch programmes away from the home. This lets Sky customers register two devices (or four, if you pay more for Sky Go Extra).

In effect, this would let you log in to watch Sky programming if you used the account details of a family member who has a Sky subscription. However, users are meant to be part of the same household as the primary Sky account holder, according to Sky.

Sky Go Extra Xbox 360

Read our Sky TV and broadband review to find out what Sky customers had to say about the service they receive in our latest satisfaction survey.

...or, stick with Freeview

If you decide that none of the above options work for you, then one alternative is to stick with Freeview. It may not offer the same sports or movie range as Sky, but it still gives you a huge selection of channels for no cost at all (other than the charge for a TV licence).

Sky Go Extra Package Xbox 1

With the addition of a Freeview PVR, you can pause, rewind and record live TV, as well as setting a planner and series-link. These are all features you would get with a Sky box. You won't, however, have access to the same sports, movies and entertainment channels. Head to our round-up of the Best Buy Freeview PVRs to see which models impressed the experts in our lab.

How To Get Sky Go Extra On Xbox One

If that's not enough for you, and you want even more channels, then Freesat offers more than 200 channels and on-demand TV from the likes of the BBC and ITV. To get it, you just need a Freesat box or a TV with Freesat built-in, plus a Freesat satellite dish. As with Freeview, there's no ongoing subscription cost. Read in depth reviews of all the latest models using our Freesat PVRs and set top box reviews.

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